Privacy Policy

Ascent Incubator | ascentincubator.com

Effective Date: 02/01/2025
Last Updated: 02/01/2025

Welcome to Ascent Incubator (“we,” “our,” “us”), a brand and service of Innovation Ascent LLC, headquartered at:

📍 Innovation Ascent LLC
867 Boylston St, 5th Floor, Suite 510
Boston, MA 02116, United States

At Ascent Incubator, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you interact with www.ascentincubator.com (“Website”) and participate in the Innovation Ascent Incubator Program (“Program”).

By using our Website and Program, you acknowledge that you have read and agree to this Privacy Policy and the Terms and Conditions governing the use of our platform.

1. Information We Collect

We collect different types of information depending on how you interact with our Website and Program.

1.1 Personal Information You Provide

When you register, subscribe, or engage with our Program, we may collect:

  • Name and contact details (email, phone number, country of residence)
  • Account credentials (username, password)
  • Business-related information (startup idea, pitch deck, market research data)
  • Payment information (for subscriptions and purchases)
  • Survey responses and feedback

1.2 Information Collected Automatically

When you access our Website, we automatically collect:

  • IP address and device information
  • Browser type, version, and language preferences
  • Website usage data (pages visited, interactions, time spent on pages)
  • Cookies and tracking technologies (See Section 7: Cookies and Tracking Technologies)

1.3 Third-Party Data Collection

We may collect additional information from:

  • Payment processors (e.g., Stripe, PayPal)
  • Social media accounts (if linked to your profile)
  • Analytics tools (Google Analytics, AI-powered insights)

To learn more about how we use and protect user-generated content and proprietary information, refer to our Non-Disclosure Agreement (NDA).

2. How We Use Your Information

We use your information to:
✅ Provide and personalize your Program experience
✅ Process payments and manage subscriptions
✅ Improve our Website, Program content, and AI-powered tools
✅ Send notifications about Program updates, webinars, and promotional offers (you can opt out anytime)
✅ Ensure security, prevent fraud, and comply with legal obligations

We do not sell, rent, or trade your personal data.

For more information on legal obligations, refer to our Legal Disclaimer.

3. How We Share Your Information

🚫 We do not sell your data.
✅ However, we may share your data with:

  • Service providers (payment processors, hosting providers, AI integration tools)
  • Mentors, investors, and coaches within the Program (only with your consent)
  • Legal authorities if required by law or legal process

For information on third-party service liability, review our Terms and Conditions.

4. Data Security & Protection

We implement robust security measures, including:
🔒 Encryption protocols for sensitive data
🛡 Restricted access to personal information
📜 Regular audits to ensure compliance with privacy laws

While we take every precaution, no system is 100% secure. Users are responsible for safeguarding their login credentials.

For full details on intellectual property protection, see our Intellectual Property and Brand Ownership Policy.

5. Your Rights & Choices

Under applicable privacy laws (GDPR, CCPA, LGPD), you have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format
  • Object to certain data processing activities

To exercise these rights, email us at privacy@ascentincubator.com.

6. Data Retention

We retain your information:
📌 For as long as you are enrolled in the Ascent Incubator Program
📌 As required by law for compliance and regulatory purposes
📌 Until you request deletion of your account

Upon termination of your subscription, we will delete or anonymize your data, unless retention is required for legal reasons.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
🍪 Improve user experience and personalize content
📊 Track website performance and visitor behavior
🔄 Enable AI-driven insights for business analytics

Users can manage cookie preferences through browser settings.

For details on our tracking and data collection, refer to the Legal Disclaimer.

8. Refunds, Account Cancellation & Data Deletion

  • Subscription payments are non-refundable (see Refund and Returns Policy).
  • Users can cancel their subscription at any time.
  • Upon cancellation, we will delete all stored data within a reasonable timeframe, unless required for legal purposes.

For account cancellation requests, email support@ascentincubator.com.

9. Third-Party Links & External Services

Ascent Incubator may contain links to third-party websites (e.g., investor networks, external tools). These services have their own privacy policies, and we are not responsible for their data practices.

Users engaging with third-party platforms do so at their own discretion and risk.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:
✅ Changes in legal requirements
✅ Updates in our business practices
✅ Enhancements in security and technology

📌 Users will be notified of significant changes via:

  • Email (if subscribed)
  • Website announcements

Continued use of our Website and Program constitutes acceptance of the revised Privacy Policy.

11. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the State of Massachusetts, USA.

📜 In case of disputes:

  • Users must first attempt resolution through good-faith negotiations.
  • If unresolved, disputes will be settled via binding arbitration in Boston, MA.
  • Class-action lawsuits are not permitted.

For full legal terms, refer to our Terms and Conditions.

12. Contact Information

For privacy inquiries, data requests, or security concerns, contact:

📧 Email: privacy@ascentincubator.com
🌐 Website: www.ascentincubator.com

Your privacy matters to us. We are committed to providing a secure and transparent experience at Ascent Incubator!